Chain & Straps ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

We collect information you provide directly to us, including:

• •Name, email address, and password (account registration)
• •Billing and shipping address
• •Phone number (optional)
• •Payment information (processed securely — we do not store card details)
• •Order history and preferences
• •Communications with our support team

We use the information we collect to:

• •Process and fulfill your orders
• •Send transactional emails (order confirmation, shipping updates)
• •Verify your identity and secure your account via OTP
• •Provide customer support
• •Improve our products, services, and website experience
• •Comply with legal obligations

We take data security seriously. All passwords are bcrypt-hashed and never stored in plaintext. All OTPs are hashed before database storage. Our website uses HTTPS/SSL encryption for all data transmission.

While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

• •Shipping carriers (to fulfill your order)
• •Email service providers (to send transactional emails)
• •Legal authorities (if required by law)

We use cookies and similar technologies to enhance your browsing experience, remember your cart, and analyze website traffic. You can control cookie settings through your browser preferences.

You have the right to:

• •Access the personal information we hold about you
• •Request correction of inaccurate data
• •Request deletion of your account and data
• •Withdraw consent for marketing communications

To exercise any of these rights, contact us at chainandstrap@gmail.com.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.